KaiCalls Help Center
Find guides, tutorials, and answers for using KaiCalls. Pick a topic below to get started.
Getting Started
How to Set Up Kai to Answer Calls
Create your first AI agent and start taking customer calls in minutes.
How to Customize Your Agent
Change the greeting, voice, instructions, and review your change history.
How to Manage Your Product Catalog
Add products and prices so Kai can quote them accurately on every call.
Phone System
How to Use Your Phone System
Understand your phone number, call flow, and how Kai handles every ring.
How to Set Up Phone Menus (IVR)
Create press-1-for-sales menus so callers reach the right person.
How to Configure Call Routing
Route calls by time of day, ring your cell first, or go straight to Kai.
How to Set Business Hours
Tell Kai when you are open and how to handle after-hours calls.
Leads & Communication
How to Manage Leads
View, score, and follow up with every lead Kai collects from calls.
How to Use Call History
Search, replay, and review every call Kai has taken for your business.
How to Use Scheduled Calls
Track outbound callbacks Kai has lined up, retry failures, and cancel before they fire.
How to Use SMS Features
Send and receive text messages through Kai automatically.
How to Set Up Email Follow-ups
Connect Gmail and let Kai draft follow-up emails after every call.
Outbound & Pipeline
Quality & Improvement
How to Read Call Quality
Latency, outcomes, costs, prompt adherence, and regression tests in one place.
How to Use the Learning Agent
Review the changes Kai proposes from his own call patterns and approve them.
How to Use the Knowledge Library
Teach Kai about your business so he can answer customer questions accurately.
Integrations
Account & Admin
What You Can Do by Calling Kai
Call your agent and Kai becomes your personal secretary — updates, messages, settings, all by voice.
How to Manage Your Subscription
Upgrade, downgrade, update payment info, and view invoices.
How to Stay Compliant
TCPA, A2P registration, and consent best practices.
Plans & Pricing
Compare Free Trial, Starter, Growth, and Enterprise features.
FAQ
Quick answers to the most common questions about KaiCalls.
Developer Resources
Still need help?
Call 1 (417) 386-2898 or email support@kaicalls.com — real people are available Monday through Friday, 9am to 5pm CST.